Contact Us

We usually reply within 1 to 2 business days.

Get in touch

For questions about Premium, your account, bug reports, or feedback, email us at support@dochero.app.

Before you email: read the Pricing page and our Cancellation & Refund Policy first. Please note that all purchases are final and non-refundable.

What to include

Your DocHero username, if you have one
The email address tied to your account
A clear description of your question or issue
For bugs, the page you were on and what you expected to happen

Premium requests

Premium subscriptions are currently activated by request. Email us from the address on your account and let us know you would like to subscribe. You will be told the next steps and how payment is handled. Remember that Premium is billed monthly and is non-refundable.